stlgriff, Thanks for sharing your experience. I have filed the paperwork with rentalcarticket.com and will contact Hertz as well. From the communication with the billing agent at rentalcarticket dot com Hertz contracts with them to resolve issues with tolls, tickets, etc.
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I just received a bogus bill in the mail from Hertz Processing Services or www.hertzrentalfine.com.It appears there was a malfunction or something with the Plate Pass on the car as I always rent at the same location, and drive the same tollway.